The Department of Transportation has issued the following fact sheet to address concerns about airport security for passengers with disabilities. The basic premise is that passengers with disabilities should still expect nondiscriminatory treatment as required by the Air Carrier Access Act (ACAA), but a thorough security screening does not violate the ACAA.
If you encounter a violation at an airport (or at any time from buying your ticket to leaving an airport,) your first request should be to talk with a Complaints Resolution Official (CRO) for the airline--each airline must provide a CRO and they are entitled to act on behalf of the airline in ACAA cases. If the problem is not resolved to your satisfaction, you may file a complaint as explained in the attached document. If you have any questions or need more information on the ACAA, please contact Maureen McCloskey at PVA at 202-416-7696.
The Air Carrier Access Act (ACAA) and the Department of Transportation's implementing rules prohibit discriminatory treatment of persons with disabilities in air transportation. Since the terrorist hijackings and tragic events of September 11, the Federal Aviation Administration (FAA) has issued directives to strengthen security measures at airline checkpoints and passenger screening locations. In securing our national air transportation system, where much of FAA's efforts have been directed to date, steps were also taken to ensure that the new security procedures preserve and respect the civil rights of passengers with disabilities. This Fact Sheet provides information about the accessibility requirements in air travel in light of strengthened security measures by providing a few examples of the types of accommodations and services that must be provided to passengers with disabilities. The examples listed below are not all-inclusive and are simply meant to provide answers to frequently asked questions since September 11 concerning the air travel of people with disabilities.
We hope this information is helpful to you. Members of the public, who feel they have been the subject of discriminatory actions or treatment by air carriers, may file a complaint by sending an email, a letter, or a completed complaint form to the Aviation Consumer Protection Division (ACPD). ACPD's e-mail address is email@example.com and its mailing address is:
Aviation Consumer Protection Division
U.S. Department of Transportation, Room 4107, C-75
Washington, DC 20590.
Complaint forms that consumers may download and/or print are available at: <http://airconsumer.ost.dot.gov/DiscrimComplaintsContacts.htm>
Issued on 10/29/01 by the Office of the Assistant General Counsel for Aviation Enforcement and Proceedings and its Aviation Consumer Protection Division.
After successful completion of its third summer Product Evaluation Laboratory Student Internship Project, funded by Mitsubishi Electric America Foundation, the American Federation of the Blind will soon be recruiting for 2002. Opportunities will be available for two visually impaired high school students to work in the AFB Product Evaluation Lab in New York City, two to work in Chicago with the director of the AFB National Technology Program, and two to work in Atlanta at the AFB National Literacy Center. Candidates are required to have residency in one of the three cities where the programs are scheduled. Applications will be available on March 1, 2002. For more information about the summer internship project, including a video that documents the program, contact Mark Uslan, AFB New York City, (212) 502-7638; e-mail: firstname.lastname@example.org.
The AFB National Employment Team has developed "Wired to Work: An Analysis of the Reported Crisis in Access Technology Training for People with Visual Impairments." This report, compiled by Karen Wolffe, informs consumers, parents, teachers, employers, and rehabilitation professionals about various aspects of career preparation and employment for people who are blind or visually impaired. "Wired to Work" can be found on the AFB web site at <http://www.afb.org/info_document_view.asp?documentid=1508>
Access Technology Competencies: Through a nationwide survey of public and private rehabilitation agencies, information obtained at professional conferences dedicated to the issue, and data gathered from consumer and professional focus groups, the AFB Access Technology Specialist Competencies Task Force has compiled a comprehensive list of AT specialist competencies. Its next stage will be to make recommendations for train-the-trainer curricula, and to suggest methods to measure the competencies. The next stage will be presented at the 2002 Josephine L. Taylor Leadership Institute, March 8-10 at the Washington Marriott Hotel in Washington, DC. For further information, contact Gil Johnson, AFB San Francisco, (415)392-4845, email@example.com, or Anthony Candela, AFB San Francisco, (415)392-4845, firstname.lastname@example.org.
The "Rice Lake Chronotype," the "Barron News-Shield," and the "Chetek Alert" are now available on cassette tape for Barron County residents who are unable to read these newspapers, thanks to the Barron County Library Service volunteers who record each paper on Thursday and mail it out at no charge. If you are interested in making a donation to help pay for the equipment & tapes, can volunteer to record one of the papers, are interested in signing up to receive a paper, or know someone else who might enjoy it, contact the Barron County Library Service at email@example.com or phone 715.234.6637.
To discourage people from petting your guide dog, you may want to obtain a washable stretch sign that fits on the dog's harness. Designed and sold by David & Pat Caldwell, it shows a hand in a red circle with a diagonal "Don't" line embroidered on it. Cost is $ 7.00 + $ 1.50 S&H. Order from Pat Caldwell, 1925 White St., Nanty Glo, PA 15943-1363 firstname.lastname@example.org. A picture of the sign appears on Patsarts' website: < http://www.patsarts.com>.
BULLETIN BOARD is published four times a year by the Wisconsin Regional Library for the Blind & Physically Handicapped. It is available in large print, Braille, and audio-cassette editions. The Wisconsin Regional Library makes no recommendations or endorsements concerning any products or services which may appear in this publication.
Wisconsin Regional Library for the Blind & Physically Handicapped
813 West Wells Street
Milwaukee, WI 53233-1436
1-414-286-3045 (in Milwaukee)
1-800-242-8822 (in Wisconsin)
http://wmbph.mpl.org/opac (on-line public access catalog)
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